Privacy Policy
Effective Date: 20-06-2025
Infoaadi Softwares Private Limited (“we”, “our”, or “us”) operates the mobile application SYSBI Sales CRM (“App”). This Privacy Policy outlines how we collect, use, store, and protect your information when you use our app.
1. Information We Collect
a. Personal Information
- Full name, email address, and phone number
- Business details as provided by the user
- Subscription and billing-related information
b. Permissions We Request
- Camera: For capturing and uploading images (e.g., documents, profile photos)
- Location: For check-in/check-out and other location-based CRM features
- Notifications: To notify users about tasks, follow-ups, reminders, and app updates
c. Usage Data
- Device model and operating system
- IP address
- Crash reports and analytics to improve app performance
2. How We Use Your Information
- Operate, manage, and maintain the SYSBI Sales CRM app
- Deliver CRM features such as contact management, tasks, and reporting
- Provide a personalized and optimized user experience
- Communicate important updates, alerts, and offers
- Diagnose issues and enhance app reliability
3. Data Sharing
- With trusted third-party service providers (e.g., for cloud hosting, analytics, or support)
- With payment processors (e.g., Razorpay) for handling subscriptions
- With other authorized users within your organization (based on your CRM account settings)
- When legally required (e.g., to comply with a court order or applicable law)
4. Data Retention
Your data is retained as long as your account remains active or as needed for service delivery. You can request data deletion by contacting our support team.
5. Local Data Storage
To improve speed and enable offline access, we may temporarily store non-sensitive data (e.g., recent activity, contact info, or preferences) locally on your device. This data is encrypted and cleared periodically.
6. Security
We use industry-standard measures, including encryption and secure servers, to protect your personal data from unauthorized access, loss, or misuse.
7. Children’s Privacy
Our application is intended for users aged 18 and above. We do not knowingly collect personal information from children under 13 years of age.
8. Your Rights & Choices
- Access, update, or delete your personal information at any time
- Revoke app permissions (camera, location, notifications) through your device settings
- Request data deletion if you no longer wish to use the App
9. Contact Us
- 📧 Email: support@sysbi.com
- 📍 Address: LGF 24 & 25, Oxford Tower, 139, HAL Old Airport Road, Opp. The Leela Palace, Kodihalli, Bengaluru, Karnataka – 560008, India